privacy policy
1. sharing of information from the services
Our Services enable users to share personal information with each other, in almost all occasions without our system involvement, to complete transactions. In a typical transaction, users may have access to each other’s name, user ID, email address and other contact and postage information. Users in possession of another user’s personal data (the “Receiving Party”) must (i) comply with all applicable Privacy Laws; (ii) allow the other user (the “Disclosing Party”) to remove him/herself from the Receiving Party’s database; and (iii) allow the Disclosing Party to review what information have been collected about them by the Receiving Party.
2. how we protect customer information?
We implement a variety of security measures and strive to ensure the security of your personal data on our systems. User personal data is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems However, there can inevitably be no guarantee of absolute security.
We will retain personal data in accordance with the Privacy Laws and/or other applicable laws. That is, we will destroy or anonymize your personal data as soon as it is reasonable to assume that (i) the purpose for which that personal data was collected is no longer being served by the retention of such personal data; and (ii) retention is no longer necessary for any legal or business purposes. If you cease using the Platform, or your permission to use the Platform and/or the Services is terminated or withdrawn, we may continue storing, using and/or disclosing your personal data in accordance with this Privacy Policy and our obligations under the Privacy Laws. Subject to applicable law, we may securely dispose of your personal data without prior notice to you.
3. does our system disclose the information it collects from its visitors to outside parties?
3.1
We implement a variety of security measures and strive to ensure the security of your personal data on our systems. User personal data is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems However, there can inevitably be no guarantee of absolute security.
3.2
Third parties may unlawfully intercept or access personal data transmitted to or contained on the Platform, technologies may malfunction or not work as anticipated, or someone might access, abuse or misuse information through no fault of ours. We will nevertheless deploy reasonable security arrangements to protect your personal data as required by the Privacy Laws; however, there can inevitably be no guarantee of absolute security such as but not limited to when unauthorised disclosure arises from malicious and sophisticated hacking by malcontents through no fault of ours. |
4. disclamer regarding security and third party sites
4.1
WE DO NOT GUARANTEE THE SECURITY OF PERSONAL DATA AND/OR OTHER INFORMATION THAT YOU PROVIDE ON THIRD PARTY SITES. We do implement a variety of security measures to maintain the safety of your personal data that is in our possession or under our control. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the personal data confidential. When you place orders or access your personal data, we offer the use of a secure server. All personal data or sensitive information you supply is encrypted into our databases to be only accessed as stated above.
4.2
In an attempt to provide you with increased value, we may choose various third party websites to link to, and frame within, the Platform. We may also participate in co-branding and other relationships to offer e-commerce and other services and features to our visitors. These linked sites have separate and independent privacy policies as well as security arrangements. Even if the third party is affiliated with us, we have no control over these linked sites, each of which has separate privacy and data collection practices independent of us. Data collected by our co-brand partners or third party web sites (even if offered on or through our Platform) may not be received by us.
4.3
We therefore have no responsibility or liability for the content, security arrangements (or lack thereof) and activities of these linked sites. These linked sites are only for your convenience and you therefore access them at your own risk. Nonetheless, we seek to protect the integrity of our Platform and the links placed upon each of them and therefore welcome any feedback about these linked sites (including, without limitation, if a specific link does not work).
5. COLLECTION AND USE OF LOCATION DATA FOR NUBOX ASSIST
5.1
The NUBOX Assist application is used by our internal staff technicians and refillers to support field service and machine replenishment operations. When you use NUBOX Assist as a technician or refiller, we collect real-time GPS/location data from your device.
This location data is collected for the following purposes:
To track technician and refiller location in real-time for job dispatch, task assignment, and route optimization
To verify attendance and completion of on-site service, maintenance, or refill tasks
To support operational safety and coordination of field staff
5.2
Location data is collected while the app is in use (and may be collected in the background if enabled on your device, depending on app configuration) and is only accessible to authorized personnel within Nu Vending for the purposes stated above. We do not sell or share technician or refiller location data with third parties for advertising or marketing purposes.
You may disable location permissions at any time through your device settings; however, doing so may limit or prevent your ability to use certain features of NUBOX Assist that depend on location tracking, such as job dispatch and attendance verification.
Location data is retained only for as long as necessary to fulfil the purposes above, or as required by applicable law, after which it is securely deleted or anonymized.
cancellation policy
Cancellation of purchase is NOT ALLOWED.
If there is any damage as to the goods delivered, replacement will be allowed and/or service will be provided.
refund policy
Payment made for the purchase of the machine (whether is partial or full payment) will not be refunded or returned.
If the goods delivered is damaged or defective, it will be replaced. Refund of the payment is not allowed.
shipping policy
We offer standard shipping for all orders made in Sales Force Automation.
Orders are shipped on business days only (Monday-Friday, excluding Malaysia National holidays).
We take no responsibility and assume no liability for any loss or damages to Buyer arising from shipping information and/or payment information entered by Buyer or wrong remittance by Buyer in connection with the payment for the items purchased.
All shipments are processed in Malaysia facility to both east and west Malaysia.
We do not deliver to P.O boxes.
Orders will be processed and shipped once credit card authorization is received.
International: We do not ship items purchased from this website to any other destination outside of Malaysia.
Note that during festive periods, please allow more time for delivery.
disclaimer of warranties and exclusion of warranties
1.
THE SERVICE IS PROVIDED TO YOU ON AN ‘AS IS’ BASIS, WITH ALL FAULTS. WE DO NOT MAKE ANY REPRESENTATION OR WARRANTY OF ANY KIND, WHETHER ORAL OR WRITTEN, WHETHER EXPRESS OR IMPLIED, OR ARISING BY LAW, CUSTOM, COURSE OF DEALING, COURSE OF TRADE, WITH RESPECT TO THE SERVICE. |
2.
WE MAKE NO REPRESENTATION THAT THE DEFECT IN OPERATION OR FUNCTIONALITY OF THE SERVICE, IF ANY, WILL BE CORRECTED. WE DISCLAIM ANY AND ALL IMPLIED WARRANTIES ON CONDITIONS OF TITLE, MERCHANTIBILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. |
3.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR FROM OUR WESBITE SHALL NOT CREATE ANY WARRANTY STATED IN THE TERMS.
4.
ANY MATERIAL, OUR MOBILE APPLICATION DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, MOBILE DEVICE, OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL OR OUR MOBILE APPLICATION.
5.
OWING TO THE GLOBAL NATURE OF THE INTERNET INFRASTRUCTURE, WE DO NOT GUARANTEE CONTINUOUS, UNINTERRUPTED OR SECURE ACCESS TO ANY PART OF OUR SERVICE (INCLUDING ANY NETWORKS AND SERVERS USED) OPERATED BY US OR ON OUR BEHALF MAY BE INTERFERED WITH NUMEROUS FACTORS OUTSIDE OUR CONTROL. THERE ARE RISKS THAT YOUR ACCOUNT OR SYSTEM MAY BE HACKED.
6.
WE ARE NOT LIABLE TO YOU AT ALL FOR MATTERS UNDER THIS CLAUSE 1.